What do we know about you - and what do we use?
Data about you is important to the owner of this App / Website. We use data to store relevant content and products for you. Data is also used for the customer to be able to use the boat harbor and service building legally. We want you to understand how we handle data about you, and in this Privacy Statement we explain what data we collect, how we do it, and what data we use. On behalf of company customers, we have established a common contact that complicit Tempe as.
What is Personal Information?
Personal
data is data and assessments that can be linked to individuals. That
can be name, place of residence, phone number, e-mail address and IP
address, or a combination of these that makes it possible to know who
is behind the electronic data.
All use of personal data is
considered as the processing of personal data, such as collection,
registration, storage and exposure or a combination of these.
Company
is the person responsible for the treatment of personal information
that is processed in connection with the use of our services and
products, and personal information we collect and process for the
purposes stated above. The fact that company is the treatment manager
primarily means that it is company who has responsibilities for the
Personal Data Act.
A company that processes data on behalf
of company is called a data processor. When we use a data processor, we
make sure to have the data processing agreement that regulates how
this can process data that is made available. In general, such an
agreement regulates that the data processor can only process the
personal data on behalf of the company and on clearly defined goals.
Most of the data we have about you is data you give us through the creation of a profile on the payment machine in the harbor or at a terminal with port guards. This can e.g. be information about the phone number and the number of days in the harbor. We also record, in some ports, what services you use in the servicebuilding, and how much power you use. In addition, we receive data from other sources, such as bank terminals for payment verification.
The information is collected in several ways:
1. Information you provide us
When you register as a user in this harbor, you will enter some data that is stored by us. This information is stored in our databases to provide the service you have ordered. To improve our services and to prevent fraud, we also store information when you are contacting us, for example by sending us an email to the Call Center or providing feedback through features of the Service in thast way we can answer your questions.
2. Information collected through the use of the services
When using our services, we record information about which services you use and how to use them. This is done to keep track of sales in the marina and also keep track of accounts and bills when using the function (s) in the system. The information can be divided into the following types:
a. Technical information about your purchase in the harbor
Through the use of the payment machine we get information of the card type and the last four digits of the card.
When using a card bank/credit, we store for some time, part of data that is on bank receipt from cash systems.
b. Information about the use of the services
When you visit this marina, the activity is automatically recorded in our logs. We use this information, among other things, to improve our services and to make the service easy to use.
c. Telephone number information
We register your phone number, if you choose to enter the number. This number is registered as your person when you use the port, The system sends a code of four digits to your mobile which is the code for activities in the port. If you do not provide a phone number, code will also be on the receipt ticket.
d. Local storage
As long as you have goods in your accounty in the harbor, or for the service building, your purchases will be stored in the harbor. Accounts not used after the agreed time are deleted.
The personal information we have, we use to give you access in harbor and in the service building. And we use the data to understand and improve our systems so you get an even better experience in the harbor.
Data processor continuously strives to provide you with the best possible experience of our services.
We use privacy information ..
1.
... to implement the agreement and make the services better
The Data Processing processes personal data and other forms of data
to provide the services as agreed with you. We also use data to
ensure the best possible user experience
for you, by having access to the port and its facilities ..
2.
... for statistics
We
prepare statistics on turnover and overnight nights in the harbor.
3.
.. to attach ticket on boat
We
can also print a ticket for a boat, there is also a telephone number
registered. This is for safety reasons.
4. .. by extreme events
in the harbor or by boat in the harbor
We give port supervisor access to the database to read who is guests
in the harbor. The supervisor also has access to telephone numbers,
which can be used in case of necessity in the harbor or on the boat.
This is for safety reasons.
If you have an active customer relationship with us, we will be able to send you marketing on SMS or other electronic means of communication within the scope of the Marketing Law, unless you have told us otherwise. If you do not have an active customer relationship with us, we will only send such marketing if you have given us an explicit and informed consent. If you do not provide a phone number, you will not receive any information from us. You must register mobile numbers in order to receive info / advertising.
Data processor shares information to SMS service company and supplier of payment system. The data processor has separate agreements with payment provider. This information is used by these companies to provide an invoice overview of the consumption of our systems.
If there is a suspicion that an offense has been committed in connection with the use of the data controller services, the information will be disclosed to public authorities on request.
We will not share, sell or disclose any personal information other than as described in this Privacy Policy
It is important that the information we have about you is correct and up-to-date. If you find any errors, we encourage you to contact us so that the information can be corrected. You can also contact us if you want information to be deleted.
We will not store personal information beyond what is necessary to fulfill the purpose of the processing and statutory duties we have, for example, by the accounting law.
You can influence the data controller's storage and use by sending a message to support@tempe.no
You can choose whether you want to accept data storage by making purchases with mobile number on the machine. Then contact the port guard or contact support@tempe.no.
The data processor will also be able to delete the user of the harbor, if the irregular events occur in the harbor.
Data controller does not want to collect or otherwise process personal information about children under the age of 15.
Should children under the age of 15 have provided us with personal information, we will delete the information as soon as we become aware of the case. Parents can contact us as indicated below.
Vi vil med jevne mellomrom kunne oppdatere personvernerklæringen for Behandlingsansvarlig sine tjenester, for å gjenspeile eventuelle endringer på havneautomat. Når vi oppdaterer personvernerklæringen, vil den nye erklæringen bli publisert på automaten 14 dager før endringene iverksettes. Vi vil informere om endringene i de tjenestene som berøres.
Behandlingsansvarlig benytter NETS system for betaling av benyttelse av havnefasiliteter.
We will periodically update the Privacy Statement of the data controller for their services to reflect any changes made to the port machine. When we update the privacy statement, the new statement will be published on the vending machine 14 days before the changes are implemented. We will inform about the changes in the services that are affected.
The data controller uses NETS system for payment of the use of port facilities.
Tempe
as
v/Personvern
Caspersensvei 81
4950
Risør